We’re excited to introduce you to the always interesting and insightful Jennifer Patterson. We hope you’ll enjoy our conversation with Jennifer below.

Alright, Jennifer thanks for taking the time to share your stories and insights with us today. Let’s start with a fun one – what’s something you believe that most people in your industry (or in general) disagree with?

While I believe there’s a growing shift in the HR industry towards a more strategic and people-centric approach, there’s still a pervasive misconception that HR is primarily about enforcing policies and procedures.

Today we’d like to introduce you to Jennifer Patterson.

Hi Jennifer, thanks for joining us today. We’d love for you to start by introducing yourself.I began my career in retail management, where I quickly learned the ropes of leadership and operations. However, it wasn’t until I transitioned into human resources that I truly found my passion. There, I discovered the immense satisfaction of supporting people and building teams prioritizing their well-being. In 2020, I left my corporate career behind as a CHRO/CXO and opened Patterson Consulting Group. It’s been an enriching journey since then.

Jen, looking forward to hearing all of your stories today.

Can you talk to us about your team building process? How did you recruit and train your team and knowing what you know now would you have done anything differently?

Starting Patterson Consulting Group (PCG) marked the beginning of an exhilarating chapter in my professional journey.

In any successful organization, effective performance management is vital. This process includes a variety of actions aimed at ensuring employees are achieving their objectives and contributing to overall business success. In my career, I've found there are three critical factors of performance management: well-executed performance reviews, proper goal setting and goal tracking efforts and strategies for getting struggling employees back on track.

Training and development play a critical role in every organization, contributing to employee growth, job satisfaction and productivity. A culture devoted to training and development ensures employees are continuously motivated and engaged in their work. It's founded on an organization's commitment to deliberate and systematic programs designed to build the skills, knowledge and competencies necessary for success.

Employee engagement is a crucial part of any business's success. It's an ongoing process that begins when an employee is hired and continues throughout their career. Staying connected with employees at every level in the company has many advantages, from increased productivity to higher retention rates. Here's what employee engagement looks like throughout the entire employee lifecycle and why it matters.

The relationship between employees and their employer is a critical factor in the success of any company. As the gatekeepers of this relationship, HR leaders play a pivotal role in building trust and improving relations with employees. This is especially important in today's dynamic work environment, where employee expectations are constantly evolving.

During tough economic times, companies may be forced to make difficult decisions about staffing levels. However, layoffs can be detrimental to both employees and the organization as a whole and should be avoided if possible.

As businesses strive to grow and succeed in today's competitive market, attracting top talent has become a critical objective. Human resources leaders play a vital role in building strong employer brands that appeal to job applicants.

For many introverts, the workplace can be a challenging environment, where the pressure to engage with others and communicate effectively can be overwhelming. However, effective communication is critical to success in most workplaces, and it is essential for introverts to find ways to build their comfort level in engaging with others.

As businesses strive to grow and succeed in today's competitive market, attracting top talent has become a critical objective. Human resources leaders play a vital role in building strong employer brands that appeal to job applicants.

Business leaders often carry a lot of responsibility and are expected to perform at a high level. However, the pressure and stress that come with these responsibilities can take a toll on their mental and physical health, leading to burnout and other health issues.